Handling of Personal Information by Mae Inc.
Mae Inc. (hereinafter referred to as "the Company") handles personal information in accordance with the following terms:
1. Definition of Personal Information
Personal information refers to any information that can identify an individual either by itself or in combination with other information. This includes, but is not limited to, the following information collected through the methods outlined in Section 2:
・Name, address, phone number, email address
・Information related to service usage
・Details of inquiries or requests
・Browsing history of the Company’s website
・Other descriptions or identifiers that enable individual identification
2. Methods of Collecting Personal Information
The Company collects personal information through the following methods:
・Collection via the Company's website
・Collection through emails, postal mail, phone calls, or verbal communication
・Any other methods deemed necessary for collecting personal information
3. Purpose of Using Personal Information
The Company uses personal information only for the purposes disclosed in advance, except in cases falling under any of the following:
3-1. Personal Information of Customers
・To respond to customer requests and provide products and services
・To improve and develop better products and services
・To address inquiries or issues related to products and services, which may involve contacting customers to resolve problems
・To send emails, conduct surveys, and provide information about events or promotional activities
・To fulfill contractual obligations or pursue claims
・To comply with legal obligations
・To enhance security through video surveillance
3-2. Personal Information of Business Partners
・For communication, business negotiations, contract performance, and claims related to business transactions
・For use in advertisements and promotional materials
3-3. Personal Information of Job Applicants
・To provide information about recruitment and contact applicants
・To manage recruitment processes
3-4. Personal Information of Employees
・For personnel management purposes
・For promotional and publicity activities
・To respond to emergencies
4. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties without prior consent, except in the following circumstances:
・When required by law
・When necessary to protect human life, body, or property
・When particularly necessary for public health or the sound growth of children
・When required to cooperate with government agencies or local authorities in performing legally prescribed duties
・When providing anonymized information
・When entrusting personal information to subcontractors or affiliated companies under confidentiality agreements, to the extent necessary to achieve the purpose of use
5. Shared Use of Personal Information
The Company may share personal information with contractors and affiliated companies to ensure proper handling and management. In such cases, the Company requires compliance with its privacy policy and supervises contractors to ensure the protection of personal information.
6. Handling of Sensitive Information
The Company does not collect, use, or provide sensitive personal information (e.g., political views, religious beliefs, health information) to third parties, except as required by law or with the individual’s consent.
7. Requests for Disclosure, Correction, or Other Actions
Upon request, the Company will disclose, correct, suspend the use of, or cease the provision of personal information to third parties, after confirming the identity of the requester. Exceptions may apply if there are legal or operational constraints.
8. Accuracy and Security of Personal Information
The Company takes measures to ensure the accuracy and security of personal information, preventing unauthorized access, loss, destruction, alteration, or leakage.
9. Procedures for Disclosure and Correction Requests
The Company may contact individuals by phone to confirm their identity during inquiries. Depending on the nature of the request, additional time may be required for processing. Information obtained during these procedures will be used solely for the requested actions. Note that suspending or deleting personal information may result in the inability to provide certain services.
10. Inquiries about Personal Information
For inquiries or procedures related to personal information, please contact the designated section on the Company’s website.
11. Use of Cookies and SSL
The Company uses cookies to enhance website functionality but does not use them to infringe on privacy or harm user devices. All personal information entered on the website is encrypted using SSL (Secure Sockets Layer). However, due to the nature of internet communications, absolute security cannot be guaranteed.
12. Cookie Settings
Users can adjust their browser settings to permit, reject, or notify the receipt of cookies. Rejecting all cookies may limit access to certain services requiring authentication.
13. Use of Third-Party Cookies
Third-party advertisements may collect and use cookie information from visitors to the Company’s website. Such information is handled according to the privacy policies of the respective third parties. Users can opt out of targeted advertising by accessing the opt-out pages provided by these third parties.
